Welcome to the CAC.
I had the same problem, check in the C4 General forum for my post.
Meanwhile if your cable isn't broke you can try pulling the cable itself.
Pull the hood release down and look up into the underside of it. You'll see two cable ends. Use needle nose pliers and pull on the right cable. It shoujld release the pass side hood latch. My problem turned out to be a bad cable, I just had it replaced thursday. There is also a tool sold by CAC's sponsor Mid America Motorworks for $20 something.
HTH. Others can also help you on this. It's a common problem.