Any dealings with Ecklers?

[yellow77]

This may be the wrong place to post this, but I am about to order some parts, and the only company who has what I need is Ecklers. Was wondering if anyone had any dealings with them, what are they like etc. All my stuff so far has come from Mid America and their service has been first class.
Just wondering.

Cheers

Richard

 

[1995 RedVette]

In my experience Eckler's has the same great service as Mid America. I do believe that you will find most all of the Corvette specific stores are like minded. The have a very dedicated following and wouldn't want to rick a bad reputation.

Brett

 

[drags1998]

Always had GREAT service from them!!!!! A few back orders but you get that from EVERYONE!!!!!!

 

[DkBG]

I've always considered them to be the best . They're a little more expensive but their service has been second to none , for me . Cliff

 

[warren s]

Ecklers has a good selection and the same prices as most of the other vendors.

BUT Ecklers makes money on shipping charges !!!! Make sure you get all your stuff on the same order.

If you need small stuff like a gasket or a bolt, Ecklers will charge the same in shipping charges as the cost of the product itself.

 

[MrGibbly]

I've ordered probably $1,000 worth of parts from Eckler's. They are expensive but I've always gotten what I've ordered in a timely manner. I've been able to return anything for whatever reason I can cook up and the representatives have been very nice to deal with. Highly recommended (just like Mid America).

 

[The73vetteman]

My experience has been the same - I've always found Ecklers very good.

As warren suggested, shipping charges from all these internet people can be expensive. Rather than spend $5 to ship a $5 part I tend to bulk out my order with other things I need. Let's face it, we all have a big list of jobs to do on our cars!

I'd also point out that, especially with engine parts, you can get a lot of stuff from Napa and the other guys. This can save a lot of $$$.

'73

 

[yellow77]

OK guys, I appreciate the feedback, I will go ahead and place my order with confidence.


Thanks all

Richard

 

[Red69]

I am sorry to be the only negative on Ecklers so far, but have any of you tried to reach their tech department with a question or problem? I have an Ecklers front clip on my 69 and was adding both front splash aprons also from Ecklers. I had a question on the bonding agent used, also bought from Ecklers and fitting the aprons. After calling them numerous times and leaving my phone number and email messages with no reply, I just gave up. I got the answer to my question from a local body shop. Seems, Ecklers will gladly sell you their merchandise, but can't respond to a technical question on how to use it. Needless to say, I was abandoned, ignored or just "blown-off.". I have had much better results having technical questions answered by Ecklers competitors. Good luck, if you choose to deal with them.

 

[Bender]

They cost more but there service is great and since they are here in FL I get things in like 2 days compared to 2 weeks of other places.

 

[82ColEd]

I'm pretty sure you'll be alright just ordering parts from them. As previsouly stated, the shipping is way high, but sometimes there is no one else that has that part.
But, i will always look somewhere else first, before i go to Eck..
I had good experiences getting parts, although expensive, that no one else had, but when i send them my radio for repair, it was a disaster. Not only did no one call me for an update, but once i finally got all things squared away and i got A radio back, it wasnt mine..
Yes it works, BUT.. If i had wanted another radio i could have spend a lot of money for a cd player/mp3 radio, and not get the old Delco repaired, plus having to hassle them for 3 months was a bear. Loads of arrogance in that service department..
As i said: You should be good if you only get parts. Hopefully all is going well.

 

[68Roadster]

I agree, the quality is great but I am opposed to paying the shipping they charge. Shipping based upon $$ spent vs. actual weight is a rip-off and I'll spend my $$ elsewhere.

 

[wilezcoyote]

Eckler$ OK, Mid America well......

I've had good experiences ordering stuff from Eckler's. Yeh they are not cheap but the stuff got to me when they said it would.

Mid America on the other hand really ticked me off. I ordered about $2200 dollars worth of stuff (tires, Baer brakes setup , bunch of other little things) from them about 4 months ago. They said everything was in stock and would be here in five days. Well everything but the tires showed up. Called and asked what's up.

"Oh they have to ship via truck they'll be in on such and such date" they said. OK, so I waited. Tires didn't arrive on the day. Called them back and got a lame excuse about the truck doesn't run to my neck of the woods:confused very often. They said the firestones would be delivered in three days, cross their heart and hope to die and they'd will still respect me in the morning.

They Lied! ad I called them up AGAIN and they said "Oh the Firestones are on backorder and the earliest they'll be in is a month from now". Well at this point I went R. Lee Ermey Drill Instructor style on the phone rep, tearing him a new body orifice and cancelled the order.

Eckler's delivered my new Goodyears the same week I ordered them.

I just wish I'd known about this forum back then.