Corsa Customer Service

[tlong]

The little Corsa exhaust episode is nearly finished with the arrival of the new resonator today. The original one split at a weld and was rattling at certain rpms (2 earlier posts)
Hats off to Bob Flores, General Sales Manager there. It went out when he promised, and included a box full of Corsa stuff: 2 nice hats MY 50th vette, 2 great coffee mug things, 2 sweet t shirts, stickers and mouse pads with a C6.

Customer service is mostly a joke today. Many of us provide it but seldom get any. Just another reason why Corsa is THE BEST!

 

[vetteguy]

I have never heard of Corsa dissappointing anyone. Very rare in this day and age. Guy

 

[warren s]

I had a few problems with my Corsa exhaust. I never got a return phone call after leaving messages and never got an answer to my emails. See the picture at the link below and the one afer it.

http://community.webshots.com/photo/102276848/102279662ABSfBa

http://community.webshots.com/photo/102539799/102539799ZYdxqE

I will never buy another Corsa product.

 

[tlong]

Bad news

Were you the original purchaser? I can't believe that treatment after my experince. Sorry to hear.

 

[vetteguy]

I have never heard of Corsa dissappointing anyone. Very rare in this day and age. Guy

Guess I spoke too soon! Guy

 

[warren s]

Were you the original purchaser? I can't believe that treatment after my experince. Sorry to hear.

Yes, I purchased the Corsa Power Pulse system for my 95. Installed it on a Saturday afternoon. Called their tech line and got an answering machine. I also sent them a letter with the warrenty card.

In all fairness this was 2 years ago.

I wasnt as ****ed about their lack of response but more ****ed about how the product didnt fit correctly out of the box.

 

[AdvancedAutoCC]

I have never heard of Corsa dissappointing anyone. Very rare in this day and age. Guy

Glad to hear of them taking care of you, but as a performance retailer/installer, I cannot say the same thing. I attempted to sell their products and after numerous emails, submitting sensitive information via fax THREE times and not hearing a word after a year and a half now.... I'll never sell their product or even consider recommending them. While the customer is king in sales, the jobber or WD is the manufacturers lifeblood (they'll sell a lot more to somebody selling product rather than a 1-time sale to the end user), and this speaks volumes to me about their priorities.

But... I am glad to see they took care of your problem.