Insurance wants me to use reconditioned rims

[Silver97]

I hit a HUGE porhole that blew out both tires and ruined both rims, now the insureance does not want to pay for new rims, they sent me reconditioned rims, I advised them I was hesitant but would try them, when I took them to put the new tires on, the rims were bent from the inside!!! Now they do not want to pay for new rims and want me to get 2 more reconditioned rims!! any advice out there?

 

[c4cruiser]

Guess it comes down to what the laws are relating to insurance and vehicle safety are in Mexico. I would not stand for anything that is rebuilt or remanufactured when it comes to a safety issue like wheels.

You may wish to contact an attorney that deals with insurance claims or issues related to insurance settlement. If there are specific motor vehicle safety regulations in Mexico, an attorney may be your best bet.

 

[Silver97]

The thing is that this is an American insurance that I have for my car, it is one of the best known and I am really disapointed with their solution, has any one encountered this problem and if so did they pay for factory original rims?

 

[mqqn]

Hi Silver97 -

I had a 87 Firebird that I bought brand new -

I was driving it with about 1000 miles on it and ran over a piece of brake line (metal) that was lying in the road at night.

The line damaged my right front rim, but only cosmetically.

I had State Farm insurance and they replaced the rim.

I also had a 89 firebird - I rubbed against a curb that was really broken up and ragged on the edge - which punctured the sidewall of my tire and caused some cosmetic damage on the edge of the rim.

Again, State Farm replaced the rim (and the tire).

Interestingly, I still have the old rim that was slightly damaged.

Realistically, as long as the reconditioned rim is of a quality that you cannot tell it was reconditioned, then this would be fine.

You might try politely telling them that you would be happy to accept a reconditioned rim in 100% perfect condition, but that you should be compensated for your trouble of having the debug the reconditioned rims until you find a good pair. It ie really you who is being inconvenienced when you have to go through all the motions of mounting and then dismounting and returning the rims.

Best of luck to you and

best regards -

mqqn

 

[Silver97]

Thanks for the feedback, I have the same insurance (state farm) and lets hope that they replace the rim, tried the nice guy routine and the rims that were sent to me were no good, I will see what they bring to the table now....I will post the end results....

 

[Silver97]

Ok..Insurance finally agreed with me and they are going to pay for original GM parts...Rear rim $840 Front rim $700......pretty expensive!! oh well that is why I pay insurance premiums for.....

 

[MsSchroder]

I am glad to hear that they did the right thing.

 

[jrose7004]

I wouldn't want to use reconditioned rims! Tell the insurance company that if they insist on recon products they'll see you in court!

 

[mqqn]

Ok..Insurance finally agreed with me and they are going to pay for original GM parts...Rear rim $840 Front rim $700......pretty expensive!! oh well that is why I pay insurance premiums for.....

Hi Silver97 -

Darn right! good deal! I am glad you got the new wheels - you really should!

best regards -

mqqn