I got a call today from "Marv" at Chevrolet. He said, sorry Charlie. I have to fix it myself. Here's his pre-call e-mail:
Service Request: 71-691383650
Customer Relationship Specialist: Marv Henry
Dear Mr. Higginbotham,
Thank you for contacting the Chevrolet Customer Assistance Center. We appreciate you taking the time to write us in regard to your 1994 Chevrolet Corvette.
We sincerely apologize for the seat belt concern that you are experiencing with your vehicle. We understand this can be frustrating and would like the opportunity to assist you further in any possible way we can.
However, based on the nature of your concern, it would be better if we can continue our communication via telephone instead. Since you included your phone number in your e-mail, I will be contacting you today, January 02, 2009, between the hours of 8:00am to 10:00am Eastern Time. If for any reason I am unsuccessful in reaching you, do not hesitate to call me directly at 866-790-5700 extension 42700. I am available Monday through Friday from 8:00am to 11:00am, Eastern Time. If my hours are inconvenient for you please feel free to contact the Chevrolet Customer Assistance Center at 1-800-222-1020. Customer Relationship Specialists are available Monday through Saturday from 8:00am to 09:00pm, Eastern Time. If you choose to continue to resolve the concerns through e-mail, simply reply to this message. I look forward to the opportunity to speak with you soon.
For more information regarding the maintenance and care of your vehicle, please visit
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Again, thank you for contacting Chevrolet.
Sincerely,
The Chevrolet Consumer Support Team