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Callaway production starts in January :beer

Mac, I think I have been very patient with Andrea from GM Customer Service. She called me on Monday to say she spoke with the dealer and they confirmed my situation (DUH!) then she said she was going to speak with the district person and get back to me today. It's 3:00 AZ time and she is in...

Finally, After a week I spoke with Andrea from GM Customer Assistance......... There are two options on the table currently A) Complete color sand and refinish - if feasable B) New Car Will see :ugh

Sold...........................

So this afternoon I took the car to a local body shop that has been here forever. I know Paul the owner very well and know he has no quams in telling me the way it is and he did just that. Upon first look he said wow nice car and then as he stood there for a few minutes acknowledged the...

Anyone in the Phoenix area need a set of stock wheels, they still have the gatorbacks on them with less than 10k miles. Of course the tire are no good. They have been sitting on my tire rack for a while. Damn near free to a good home. Wheels are in as new condition. If you are running stock...

I just had one of the best detailers in Phoenix look at my car and his observation was shocking. He pointed out things I didn't even see. In his opinion "every car has orange peel" "but this car is bad, bad, bad" There are paint runs on the leading edge of the hood and top of fender, drivers...

Hey GM! Tomorrow it will have been a week since I called "Customer Assistance" and started a case! Seems they are avoiding the elephant in the room :eyerole

OK, I'm open to all ideas, Then what? just live with a crappy paint job? Apparently paint techniques have changed greatly. So you are saying that paint on a new car once applied can't be fixed? :ugh

Apparently the GM rep that went to the dealership on Fri to look at the car is the one who made the statement "they are all like this" it's a waterborn paint problem ;)

I have now (in addition to the GM reps monitoring this site) been bounced around to 3 different people at GM's customer assistence center (it's a joke) I picked up my car Monday night Oct 7th. The General Manager and salesman both acknowledged the unacceptable paint. I didn't think it would be a...

My car has now been at the dealership more days than it has been in my garage. I have started a case with customers service and called on it today and was told it has been escalated and couldn't discuss it with me. I was then transferred to the escalation dept and left a voicemail. I have had a...

Mac, there is already a case started and Kelly is well aware of it. The issue is being addressed but at this point there is no resolve. I think they are being very careful as this may be just the tip of the iceberg so to speak. :eyerole

Go Kurt Busch, 2nd place is the 1st loser :rotfl

What makes me sick about this is in 94 I had a brand new Copper tan/tan manual convert then lost my job, moved away, couldn't keep the car. dagnabit! :ugh

I would like them to make the car right, but I don't know if they can. If they can't then they should take the car back :eyerole No matter how you look at it, it sucks. I know it is not going to be just me, it seems to be a rampent problem that they better get their arms around. Seems like the...

OK, now I am pissed. My car has been at the dealership for a week and the GM warranty rep say's my paint job is acceptable. Even the GM at the dealership agree's 100% that it is unacceptable and wouldn't want one himself that looks that bad. I'm sorry new C7 or not. Thay have built a great car...

I dropped the car off at the dealer last Thurs, it is now Tues and the car has not been touched. Apparently, GM has to have a warranty rep look at the car to authorize buffing it out? Now I question if should be after being cautioned bt several detailers that there may not be enough clear on the...

Orange PeelI picked up my new car last night and have to say that I am very disappointed in the quality of the paint job. The whole car is "orange peel" and not minor, but heavy. :ugh There is also a blemish on the door that I will live with and just consider it a "birthmark" :eyerole There is...