Hib,
Per our conversation we'd like to get some agreement on the points we spoke about:
1) Agree with you on the below point about voiding the warranty on Build 3.
2) We would like to offer you a $10,000 refund (approx. half of your requested amount).
- In exchange for this we would like you to publish a supportive article of Katech (on the corvette forum) detailing how we went over and above to solve this problem, detailing the problem's root cause, not in the craftsmanship of Katech (not an admission of responsibility). You are 100% correct, that in the end your tuning had very little if anything to do with the ring failure. However it sent us down a path of problem solving unrelated to the true root cause; which costs time and money.
- We would also like you to sign a non-disparagement agreement against Katech, it's owners & officers. You can absolutely review this and I can get some standard language over to you so you can review/approve.
3) We feel going after Mahle will be a fruitless effort. Your support would mean a great deal, so thank you for your support. In the end the only winners will be the lawyers.
If we agree on the above 3 points I can get a formal document over to you.
Looking forward to your consideration and response.
Thank you Hib,
Steven Spurr
Katech - President
Office (586) 791-4120 x203
Cell (734) 732-6613
24324 Sorrentino Court, Clinton Twp. MI 48035 USA