I am no friend of GM dealers, despite (or maybe because of) buying dozens of GM cars since I was a kid. I'm in the greater Phoenix area, and this huge market, close to 4 million people, doesn't have a Chevy dealer that I can make a deal with. Right after the first of this year I was shopping for a C6, and the most dealers didn't have them - kind of understandable, no problem. The couple dealers that did wanted 5 -7 grand over sticker, and were azholes about it to boot. They literally wouldn't get off their chairs to greet customers. These dealers seem to forget that what goes around, comes around. And we can see that things are now coming around.
I shopped the net for the car I wanted, and found it at a medium sized dealer in North Carolina. I negotiated and sealed the deal over the net, including a late model trade in. It was an entirely positive transaction, and I was more than pleased with the car and the reception in NC. The crap that goes on between some dealers (with GM's implied backing), and the customer just doesn't have to be that way. So, hats off to the dealers that understand that it's a far better thing to leave customers smiling after a deal.
As far as GM is concerned, all I can say is that Toyota can find great dealers - why can't you? My apolgies to those good GM dealers out there.