Help Needed! Drivers door lock wil not lock or unlock

[dh0765]

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I am having a problem with my drivers door lock. The drivers side door will not lock or unlock using the FOB or the switch on the inside door panel. The passenger door and rear hatch work fine. When pressing the lock or unlock button on the FOB or the door switch, I can hear a click inside of the door, but it doesn't lock or unlock. Would this be the door lock actuator? I am asking because I can hear a click in the door, but the lock on the drivers side door just doesn't do anything. As a note, I have the passive turned off on the remote and in the DIC. I have seen other posts where the lock would not do one or the other (Lock or unlock), but not both. Any help on this issue would be very much appreciated.​

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[Jim Martley]

With it not working in either lock OR unlock, it is a safe bet that it is NOT the "Door Module". It sounds like either a wiring problem from the Module to the Actuator or the Actuator is bad.

Jim