Victory Red C6
Well-known member
Several weeks ago I received an email from On Star that the diagnostic check had not been perfomed for several months. The system would perform the check the next time the car was started and outdoors. It is understandable I stored it before Thanksgiving and have not started it all winter. Well, last week I had the car out for the first time since putting it into storage. So, I thought that I would receive the diagnostic check in my email within a few days. Nope. So, I called On Star yesterday and talked with a technical advisor. She informed me to press the Blue On Star button the next time I drove the car. Well, that was today. The only thing I got was a beep about every 5 seconds. Call On Star on my cell. I was informed to press the emergency button and ask for tech support when someone answered. Connection wet through and was talking to an On Star Rep through the On Star system. I thought great its working again. Nope. Tried to connect again through pressing the blue button, but it was back to the beep every 5 seconds. So, now my problem is being looked into by a off line tech support person. I haven't heard anything from them on the problem yet. Seems strange that I can connect through the emergency button, but not through the normal route. I understand that On Star can be reach through the emergency button even if you are not a subscriber. So I guess it is a matter of wait and see right now.