I'll still make good tho'...
And I DO believe it's a design flaw, with an attempt to light a hotter spark. I think it could work, but the plug body would have to be shorter,
with retained (edit: increased) insulator capacity. The longer the [tapered] body, the higher the impedance increase. When that happens, you get spark discharge in the wrong place - corona, as they call it.
Double or nothin'; put a multimeter on any other plug, and the impedance will be lower than with this NGK??? I'd really like to know the answer to that...
edit:
It IS an insulator issue (looks like that's what they admitted to you too):