Warning! Leather- seats on ebay

[nneaun]

The nightmare started last July following a post I read on CAC. The advice was to check out a dealer Leather-seats for prices on leather seat replacements. After months of emails I finally received the seat covers, wrong color, wrong seats for the bottoms(standard instead of sport) and they have now quit communicating with me. Pay pal was of no assistance, as I have received product irregardless if it was correct or not. The dealer had claimed to be out of Houston but everything was shipped from China. Anyone else have experience with this company?

 

[Schrade]

Return to sender, with tracking, and don't pay the PayPal charge.

PayPal fees are for these problems.

 

[XLR8]

The nightmare started last July following a post I read on CAC. The advice was to check out a dealer........ Anyone else have experience with this company?

What company?

Sounds like a nightmare no doubt. I've not bought anything on Ebay in ages but I was always afraid of getting burned by some unscrupulous seller. My hard and fast rule was never to buy from a seller with less than a 99% positive feedback and the bigger the dollar amount I was spending, the greater number of past transactions the seller had to have listed. Not that this helps you now, of course.

If I couldn't return the item, I'd try to sell it to at least recoup some of the loss. I'd post NEGATIVE feedback against the seller and file formal complaints with both Ebay and Paypal.

And if the seller is a legit business - not just someone selling stuff from their garage - I'd file a complaint with the Better Business Bureau in their state.

Then I'd alert the Corvette community with the details.

Good luck with the problem. Hope you can get some satisfaction out of it.
Jane Ann

 

[shark454]

Go with Al Knoch....their the best. don't fart around with others. It's now worth it.
Good Luck!

 

[KANE]

Ebay is hit or miss.

I bought an aluminum radiator a few years ago- and I'm sure it was assembled in China. But it was flawless- perfect fit and performed incredible.

Other stuff from China?

Not so good. I bought a set of 1966 Batman DVDs for my son's 4th birthday and they were scratched all to heck. Don't get me wrong- the footage was good- but the scratched rendered them almost useless and unplayable. ad

 

[boomdriver]

The nightmare started last July following a post I read on CAC. The advice was to check out a dealer Leather-seats for prices on leather seat replacements. After months of emails I finally received the seat covers, wrong color, wrong seats for the bottoms(standard instead of sport) and they have now quit communicating with me. Pay pal was of no assistance, as I have received product irregardless if it was correct or not. The dealer had claimed to be out of Houston but everything was shipped from China. Anyone else have experience with this company?

FleaBay has a slow but definate resolution process. File the complaint under "My E-Bay" then "actions" and let the process start,. They might actually get something done.
This is the problem with FleaBay.....too many vendors are nothing more than a guy with a computer set up in his home office, a fax machine and a quick-books CD on accounting. They advertise everywhere, sell everything from leather seats to wallets from a mfg that they have never seen or been there. They place orders, get the products "drop shipped" sent directly to the end buyer, and collect their "cut" thru the pay-pal process so they can accept CC orders. Too many companies these days are just a one man show with zero depth in business and no conflict resolution ability since they are not working for the true seller, they're just a cash commission salesman.

The system is set up to protect the seller mostly, so nothing ships unless the escrow/paypal has the money and you won't get it back just by asking. This is the risk in E-Bay deals, or any discount/auction type sales.
You have to go thru their process and it can be long.

I did my seats 3-4 yrs ago and the most practical method considering the stupid high prices of the OEM style materials just because they were for a "Corvette" drove me straight into the arms of a local seat upholsterer shop.
I went to the supply house and picked the color and material myself. That was delivered to the shop that did the work in 48 hrs. AFter some consideration, I ended up with Marine grade vinyl in faux leather finish with deep grain. It;s a two tone slate/graphite like the new ZR1 seat color pattern. The material has been very durable, soft, confortable and no signs of wearing thru. I have a single cut on the upper seat bolster where I accidentally sliced it with something I was trying to slide out and dragged a sharp edge across the seat back....since then the cut has not enlarged or opened more.
Total cost: $300 material & $300 labor sewing.

The marine grade vinyl has a higher UV rating, stronger backing to hold up to being wet, and is a little tougher than standard automotive vinyl.

 

[GS Diva]

If you paid using your credit card through PayPal, you can file a claim with your credit card. That might be your best bet. If you paid for this from your bank account, you should still file a claim with PayPal.

Good luck...and let us know how you made out.

Elaine