LPTWS damage during tire installation

[JimVette]

Well I had the GoodYear F1 GS D3's installed and the tires are great but the damage done to the tire pressure sensors is unexcuseable. Even after I talked to the tech's and the manager about possible damage if not done correctly they still managed to break 2 of the sensors and bands from the wheels. Now this is a GoodYear corporate owned store so we'll see what happens. First they said that after market valve stems were the cause ( it had 34k miles and original tires). Now the manager says that that they were broken before they worked on them. The moron doesn't realize if that were true then they would have disintegrated long ago. The quote from Chevy is $413 and change. That's not installation. I called their complaint line and after talking to him they basically are taking his side. Oh by the way stay away from GoodYear store on 37 East Nine mile store in Pensacola Florida. This story by the way got a very high rating from this for service hmmmmmmmmm.

 

[sleepyhead]

I feel your pain. When I purchased my '89 roadster the tires were completely dry rotted with no tread remaining. I immediately paid nearly $1000 to have a set of GoodYear Z rated tires put on the car and when I got the car back, one of the LTPW sensor's was busted. Unfortunately, I couldn't pursue it because since I has just bought the car and had barely driven it, I really couldn't be 100% sure that the sensor was not busted when I bought it (I doubt that it was, though). Anyways, it ended up costing me over $300 'cause I couldn't live with that light coming on and didn't want to take the half-$!* approach and just pull the bulb.

 

[Vettelt193]

I always tell the tire store up front that the car has LTPWS, and it is fully working. I tell them to try it out before hand to check themselves if they want to, and I ask for the best tech they have on staff to work on the car.... and time is not a concern, only that the job is done right.

This has worked for me so far.... last time I went to Discount Tire co. and they did a fantastic job... they even used stick on weights at no extra charge (the kind that go inside the wheel behind the spokes so they are hidden).


Anyway, hope the goodyear place pays for your car to get fixed!

 

[WradDad]

I, too, have had trouble with a Goodyear tire store breaking the pressure sensors. Same deal, they tried to say it was broken before they worked on it. Eventually, after much pain, they bought and installed a new sensor.

As a result, though, I went to another tire chain for this last set. I explained the trouble I had last time, asked that they put their best person on it, and still they broke one! At least these guys were up front about it, and replaced it without hassle.

I'm beginning to wonder if the LPTWS system is worth the trouble. I don't run the EMT tires, and check pressures often anyway.

Barry

 

[kingman]

Small claims court is the answer!

Tell them that you are going to hae to take them to small claims court and if you have to file the claim. They will cave in.

By the way l never liked the run flats and will not put them on, but that's my
feelings.

Good Luck

Alan

 

[Jeffvette]

Remove them, you're better off.

 

[redc4corvette]

I posted a while back about Good Year and the pelple that work their.
I marked my tires in white rubber pen which tire goes where ,direction even though the tires were marked from the factory and they still got all the tires on back wards and tried to charge me a 2nd time to change them.

 

[JimVette]

I always tell the tire store up front that the car has LTPWS, and it is fully working. I tell them to try it out before hand to check themselves if they want to, and I ask for the best tech they have on staff to work on the car.... and time is not a concern, only that the job is done right.

This has worked for me so far.... last time I went to Discount Tire co. and they did a fantastic job... they even used stick on weights at no extra charge (the kind that go inside the wheel behind the spokes so they are hidden).


Anyway, hope the goodyear place pays for your car to get fixed!

Well we had all this discussion with the manager and he was like a plastic dog in the back window of a car, bobbing agreement. In his mind though he was convinced the sensors were part of the valve stem, C5 verson. I think when he found differently he changed his mind to them being broken before they worked on them. Small claims court is definately the next step.

 

[Jeb]

At what pressure are these sensors set to go off? I've had tires as much as 10 lbs. low and no warning light came on in my '87 Pervertable.

 

[JimVette]

I believe 25 psi. I think they were standard equipment on ZR1's but optional on regular Corvettes. If you in fact are supposed to have them on yours they may be disconnected. Alot of people think they are a pain in the butt, but if you sometimes are in triple digits it's nice to know when a tire is going flat. It saved me once.

 

[AdvancedAutoCC]

Ah, tire stores.....

Unfortunately, most tire stores employ the lowest paying people they can get, and believe me, they get what they pay for. I worked in a corporate GY store about 16 years ago for about a year as a tech, and the "GS techs" (tire changers) were on a constantly rotating basis, due to most of them either damaging customer vehicles and/or failing drug tests. The average term of employment for a tire buster was about 2-4 months tops. Any longer than that, staying at that level, they were great "fishermen" (finding work for the techs).
I myself purchase tires carry-out, and mount them myself in another friend's shop, that's how strongly I feel about the matter.

Good luck!

 

[74bigblock]

I'm assuming you paid the bill with your credit card? Well then call the credit card company and stop payment on the transaction. The credit card company will launch an investigation. I had to do this with a Goodyear store in Delaware, OH 43015 when I was in college.

I brought my 91 Grand Am in for a brake inspection. The car had 60K on it. They told me that the rotors and drums were shot, and that they were out of spec for turning... not enough material left on them. I said ok, if you say so... please replace the rotors and drums, and SAVE my old ones. When I picked up the car I asked for my parts. I was told if I wanted them, to go get them.... they were in the dumpster in back.

Well now I was livid... and being all of 20 yrs old, I was full of **** and rage. I jumped into the dumpster, got my parts.... walked back around and told the prick I was taking these over to the Pontiac dealer down the street to have them checked. He gave me a sh*tty look and told me to go ahead. So I did... and guess what?? Yeah, they were well within spec. ALL of them. So I went back to the Goodyear place and told them what the service manager at the dealer told me, and that he would support that claim if anyone were to call him on the matter.

I gave the manager of the Goodyear store two options.... refund my money for the new rotors and drums, less the amount it would cost to turn them.... or I would call my credit card comapny to dispute the claim. This would get his corporate involved, as well as the BBB, and cost him a lot of $$$.

He promptly returned the funds to my credit card, and told me to never come back to his store. I told him not to worry about that... I wouldn't!

 

[JimVette]

Thanks for the tip. I just called my American Express and put a hold on the payment until further notice. Because I do alot of business with that card they were more than happy to help me out. I also filled a complaint with the Better Business Bureau and An OSHA complaint on another issue with the company store. This morning Goodyear offered to only pay for half the cost, not admitting any fault they only said it was a goodwill gesture. Now I'm really p****d.

 

[Jeffvette]

At what pressure are these sensors set to go off? I've had tires as much as 10 lbs. low and no warning light came on in my '87 Pervertable.

The LTPWS was not available until 89'

 

[Jeffvette]

I believe 25 psi. I think they were standard equipment on ZR1's but optional on regular Corvettes. If you in fact are supposed to have them on yours they may be disconnected. Alot of people think they are a pain in the butt, but if you sometimes are in triple digits it's nice to know when a tire is going flat. It saved me once.

It's just as bad when the sensor breaks and causes a huge imbalance issue at high speeds. I sold mine as they are a POS. THe ones used on the C5 are better technology and design. The bands are a joke.

 

[Jeb]

The LTPWS was not available until 89'

Well, that certainly explains why mine didn't go off. LMAO!!!

Thanks!

 

[kingman]

I learned to disregard them early on!

One of my first questions here was regarding the LPTWS system and l never looked back.

Inorder to get rid of the warning in the info center l pulled the fuse, l lost the cruise control but l never used it before.

Alan

 

[WhalePirot]

I had a Goodyear store bill me for 8 spark plugs, on a 6 banger F*** my wife had as a company car. That was MY last visit to one.The problem with court is how do you prove that it worked before?

 

[LT4man]

I bought my GY F1 GS D3's at a Just Tires location in Des Plaines, IL. They are owned by Goodyear. Their best tech worked on my tires. While I was watching him, he broke one, even after knowing exactly how to dismount the tire. He never hesitated. He said they would order one and pay for the part and the installation. They ordered the part and I came back several days later. He installed the new sensor, all the while apologizing for breaking the old one. Needless to say, I was very impressed. I have sent many other customers to them since then. These are the kind of people we all should be doing business with!

 

[JimVette]

I would have worked with them if they would have been straight with me, but the lying SOB changed his story to say they were broken before I came in there. I think he was informed of his ignorance and now won't admit it. Now after putting a hold on the American Express funds the Goodyear customer service supervisor has left 2 messages on my answering machine wanting to discuss the problem. Proving it won't be a problem I have all the broken evidence in my possession. I'll keep you posted.