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Radio issues

golfjpc

Member
Joined
Jun 21, 2003
Messages
13
Location
Lecanto, Fl.
Corvette
2014 Premier Edition Lime Rock Green
The radio on my C7 has to be re-paired every time I start it. Phone stays paired but music from cell phone won't play. Car has not had any software updates. Cell is Motorola Edge Plus Android 11. Verizon can't figure it out. My local Chevy dealer can't either. Any ideas? Thanks
 

Rob

Site Administrator
Staff member
Administrator
Joined
Sep 16, 2000
Messages
13,758
Location
New Hampshire
Corvette
1990 Corvette ZR-1
The radio on my C7 has to be re-paired every time I start it. Phone stays paired but music from cell phone won't play. Car has not had any software updates. Cell is Motorola Edge Plus Android 11. Verizon can't figure it out. My local Chevy dealer can't either. Any ideas? Thanks
Has your dealer confirmed that there are no software updates available?
 

golfjpc

Member
Joined
Jun 21, 2003
Messages
13
Location
Lecanto, Fl.
Corvette
2014 Premier Edition Lime Rock Green
Rob - thanks for your response. The dealer hasn't concluded there aren't any software updates available, I believe they're still looking for updates. Hope someone can find a software update that will make the radio work with the Motorola phone like the Samsung's did. Update or no update, my old Samsung phones worked just fine with my 2014 C7. Again Rob, thanks for your message. Later, JPC
 
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golfjpc

Member
Joined
Jun 21, 2003
Messages
13
Location
Lecanto, Fl.
Corvette
2014 Premier Edition Lime Rock Green
Has your dealer confirmed that there are no software updates available?
Rob - they updated radio software today and same old problem. Beginning to think Motorola doesn't update it's support software. Spoke with Verizon tech support and they indicated that Samsung is one of the best for making sure phones work with cars and that Motorola is very lax. My Motorola is 6 months old - now what do I do?
 

Rob

Site Administrator
Staff member
Administrator
Joined
Sep 16, 2000
Messages
13,758
Location
New Hampshire
Corvette
1990 Corvette ZR-1
Rob - they updated radio software today and same old problem. Beginning to think Motorola doesn't update it's support software. Spoke with Verizon tech support and they indicated that Samsung is one of the best for making sure phones work with cars and that Motorola is very lax. My Motorola is 6 months old - now what do I do?
Other than trying to contact Motorola support, I have no answers
 

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