2005-2007 Recall

[Toms007]

Follow up

Got the car back today. Work was done OK, I guess as it wasn't exhibiting the problem anyway. Looking at the engine bay it was left pretty much the way it was before.

The only problem there was, is when I pulled into the parking lot at the dealership, we could see the car sitting there. As we drove past it I could see the car was plastered with bird crap. I had asked them if they could clean it off. They looked at me funny and said "Bird crap?" "Yes, and I'm pretty sure it wasn't that way when I dropped it off." Immediately they sent a guy out to clean it off. This young man came out with, what looked to be a shop rag and a can of Stoners glass cleaner. He cleaned what bird crap off the windshield and then started to rub off a spot on the top (painted). The bird crap was dried and white and it didn't just wipe off and he started to "scrub" on the spot. "Wooow. STOP! I would prefer that you not use that dry shop towel on the paint." He responds, "It's not dry." "Yea, well I don't want you wiping it like that. Don't you have something else ? ......Nevermind, I'll take care of it when I get home." He says "Are you sure?", "Yes, I don't want you touching my car."

So I get in my car to and I start to leave and decide to go into the service writer and say to them "Is that the way you clean cars? Surely you have some other way to care for it. He was trying to rub the bird crap off my car with a basically dry shop towel." The service manager says "He was doing it with a dry rag?" "Well, he did have a can of Stoners glass cleaner, but I didn't want that sprayed on the paint either."

He gets on the intercom and starts calling people up front...I said I don't want that same guy..." About that time another guy comes in and the service manager tells him, "Take Mr. Bachman's Corvette back and give it a wash job." Twenty minutes later I have the clean Corvette back and I am on my way. I stick my head in and tell the service manager "Thank you."

Just a bit miffed about the way it was initially handled.

 

[Hib Halverson]

Had my '12 into Bunnin Chevrolet in Santa Barbara CA. Made an appointment. Showed up on time. Car was done in 45-min.

They also read my Ride Control code for me for free. C0615. Left front sensor invalid data.

I found the bracket for the sensor got bent when I was working on the left exhaust manifold. My bad. The bent bracket allowed the sensor to go over-center. Bent it back. Repositioned the sensor arm and the link. Code gone.

Great Chevy store that Bunnin!

 

[Hib Halverson]

Hib, A recall by any other name is still a recall.

I'm sorry but you are wrong.
GM handles situations like this as either recalls or special coverages.

It may well be that there are other model years of C6 for which this low-beam headlight problem warranted a recall but for my year, 2012, it was a special coverage.

 

[Midnight 99]

This Customer Satisfaction Program (2008 - 2013 C6's) is just another name for a recall where they do not have to report the number of vehicles effected to NHTSA. If they are repairing or replacing an item on a vehicle that is long out of warranty for free for a defective part that effects the safety of the driver and passenger it is a recall.

I think it is a smart move on their part to handle it this way. I am not knocking Chevrolet for doing the right thing just stating a fact. I am a retired state investigator (motor vehicle theft and fraud) and I worked with NHTSA all of the time. Not my first rodeo.

 

[Hib Halverson]

(snip)

I think it is a smart move on their part to handle it this way. I am not knocking Chevrolet for doing the right thing just stating a fact. I am a retired state investigator (motor vehicle theft and fraud) and I worked with NHTSA all of the time. Not my first rodeo.

As an investigator, you deal with facts.

Because of that you must appreciate my identifying the difference between a recall and a special coverage even though in a practical sense the results are similar.

05-07 recall
08-13 special coverage.

In any event, mine got fixed and I'm happy with my dealership.

I feel bad for Administrator Tom who's car got s**t on. Best solution for birds is a shotgun.

 

[jrose7004]

I'm glad they didn't shoot the birds off Toms car with a shotgun though.

 

[Hib Halverson]

I'm glad they didn't shoot the birds off Toms car with a shotgun though.

No. no.

You shoot them before they land.