Months ago I ordered four rotors for my 96 Vette from Vette Brakes and Products. The sports suspension system, a complete bushing set (frot & rear) and the C5 Brake Kit Upgrade for late C4s.
10 components came out defective. Two-Front caliper brackets, two-front rotors, two-rear rotors and four-bushings for the frame to link bracket. The front calipers would not fit, the caliper was rubbing against the rotors (rotors they sent). I called them and technically their tech rep told me to get them fix so I had to pay to get them "shaved". The machinist took off 0.010 ~.015 of material had to be shaved/taken off for the caliper not to rub against the rotor.
The bushings for the “4 link” were too small in circumference. I had to ship the Vette’s parts fto VBP in Florida for them to “custom make” new bushings and took them two weeks for me to get them back. This is a part they advertise to be a bolt-on or direct fit.
The slottled “high performace” rotors came out defective or should I say they are cheap. They are eating my pads away FAST (Hawk HPS). The enormous amount of brake pad dust on the rims is three times the amount I get when I drive the 95 Vette (also with Hawk HPS with rotors from RotorPros) on a longer distance.
Every time I call them, they put me on hold for while (hoping for me to hang up) and they tell me what I want to hear or to make me happy. I sent an e-mail and took them a week to reply and they are doing all possible for me to eat up the bad rotors and not to refund my money. Today I received an e-mail telling me that the owner wants to see the rotors. I say the manager can’t make a call.
Have anyone experience this with VBP or other company?
Need advice
10 components came out defective. Two-Front caliper brackets, two-front rotors, two-rear rotors and four-bushings for the frame to link bracket. The front calipers would not fit, the caliper was rubbing against the rotors (rotors they sent). I called them and technically their tech rep told me to get them fix so I had to pay to get them "shaved". The machinist took off 0.010 ~.015 of material had to be shaved/taken off for the caliper not to rub against the rotor.
The bushings for the “4 link” were too small in circumference. I had to ship the Vette’s parts fto VBP in Florida for them to “custom make” new bushings and took them two weeks for me to get them back. This is a part they advertise to be a bolt-on or direct fit.
The slottled “high performace” rotors came out defective or should I say they are cheap. They are eating my pads away FAST (Hawk HPS). The enormous amount of brake pad dust on the rims is three times the amount I get when I drive the 95 Vette (also with Hawk HPS with rotors from RotorPros) on a longer distance.
Every time I call them, they put me on hold for while (hoping for me to hang up) and they tell me what I want to hear or to make me happy. I sent an e-mail and took them a week to reply and they are doing all possible for me to eat up the bad rotors and not to refund my money. Today I received an e-mail telling me that the owner wants to see the rotors. I say the manager can’t make a call.
Have anyone experience this with VBP or other company?
Need advice