Big Beer
Active member
I am curious what certification/training a C5specialist get? :confused I am looking for a new dealer (for service) and I want to seek out someone qualified to work on my car, and be able to ask the dealer if they have such a mechanic on staff. So what certification from GM makes a C-5 specialist?
I say this having read the "Dealer dropped my C-5" and reading about a dealer that put 180 miles on another Corvette that was brought in for service. My dealer is not that bad, however I feel they are not up to speed on my service needs, I base this on the several expierences...
1. 39,000 mile service (for the C-5) scheduled two weeks in advanced, they were unable to complete the service becuase they did not have the fuel filter in stock.
2. Oil Change (C-5), when I popped the hood to check the work, I discovered the hoodlight was disconnected, I know it was connected prior to service, and suspect it was disconnected for the service (becuase the hood was up for a while, but not reconnected...no biggy really but it shows no ATTENTION to Detail...)
3. While my Avalanche was being serviced, me and the Mrs. went to the local eatery for lunch; two of the mechanics wearing their dealer uniforms came in and had several Beers with their lunch, now I personnally don't think one Beer at lunch is a big deal, however when I picked the car up, I saw both mechanics, working after the lunch, after having more than one beer.
The above all happened at one dealership...
I had another Dealer (Ford) where I brought the truck (F-150 4x4) in for an oil change, the oil pressure gauge would go to 0 then kick up to where it should be so I asked the service writer to have the mechanic look at the oil pressure sending unit and maybe clean the contact/wire while they had in (or replace the Oil Pressure Sending Unit if needed), she replied that "that needs an appointment, a mechanic needs to do that", so I inquired to the qualifications of the guy doing the oil change (which was an appointment not a walk in)...(looking for ASE or similiar) and she said that the person doing the oil change had no qualifications ...of course this esculated to why should I bring it in to be serviced by the dealer if the person doing the oil change has no qualifications? ad
Anyway, what do I ask the dealer to ensure a mechanic is a C-5 mech? The average GM mechanic (at least at the dealership I have been using) does not seem to be working out...
Disgruntled with Factory Service
Beer
I say this having read the "Dealer dropped my C-5" and reading about a dealer that put 180 miles on another Corvette that was brought in for service. My dealer is not that bad, however I feel they are not up to speed on my service needs, I base this on the several expierences...
1. 39,000 mile service (for the C-5) scheduled two weeks in advanced, they were unable to complete the service becuase they did not have the fuel filter in stock.
2. Oil Change (C-5), when I popped the hood to check the work, I discovered the hoodlight was disconnected, I know it was connected prior to service, and suspect it was disconnected for the service (becuase the hood was up for a while, but not reconnected...no biggy really but it shows no ATTENTION to Detail...)
3. While my Avalanche was being serviced, me and the Mrs. went to the local eatery for lunch; two of the mechanics wearing their dealer uniforms came in and had several Beers with their lunch, now I personnally don't think one Beer at lunch is a big deal, however when I picked the car up, I saw both mechanics, working after the lunch, after having more than one beer.
The above all happened at one dealership...
I had another Dealer (Ford) where I brought the truck (F-150 4x4) in for an oil change, the oil pressure gauge would go to 0 then kick up to where it should be so I asked the service writer to have the mechanic look at the oil pressure sending unit and maybe clean the contact/wire while they had in (or replace the Oil Pressure Sending Unit if needed), she replied that "that needs an appointment, a mechanic needs to do that", so I inquired to the qualifications of the guy doing the oil change (which was an appointment not a walk in)...(looking for ASE or similiar) and she said that the person doing the oil change had no qualifications ...of course this esculated to why should I bring it in to be serviced by the dealer if the person doing the oil change has no qualifications? ad
Anyway, what do I ask the dealer to ensure a mechanic is a C-5 mech? The average GM mechanic (at least at the dealership I have been using) does not seem to be working out...
Disgruntled with Factory Service
Beer