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GM Press Release: GM Signs Consent Order with National Highway Traffic Safety Administration

Rob

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GM Signs Consent Order with National Highway Traffic Safety Administration

2014-05-16
GM Media Press Release


DETROIT – General Motors Co. (NYSE: GM) has come to an agreement with the National Highway Traffic Safety Administration (NHTSA) for failing to report in a timely manner the ignition switch defect. As part of this agreement, GM will pay a $35 million fine.

“We have learned a great deal from this recall. We will now focus on the goal of becoming an industry leader in safety,” said GM CEO Mary Barra. “We will emerge from this situation a stronger company.”

Working with NHTSA, GM has already begun reviewing processes and policies to avoid future recalls of this nature.

“We are working hard to improve our ability to identify and respond to safety issues,” said Jeff Boyer, vice president of Global Vehicle Safety, who is assigned to integrate safety policies across the company. “Among other efforts, GM has created a new group, the Global Product Integrity unit, to innovate our safety oversight; we are encouraging and empowering our employees to raise their hands to address safety concerns through our Speak Up for Safety initiative, and we have set new requirements for our engineers to attain Black Belt certification through Design for Six Sigma.”

Having signed this agreement, GM now has its sights set on effectively serving customers and completing the ignition switch recall.

“GM’s ultimate goal is to create an exemplary process and produce the safest cars for our customers – they deserve no less,” said Barra.
 
“GM’s ultimate goal is to create an exemplary process and produce the safest cars for our customers – they deserve no less,” said Barra.



Soooo, apparently GM's previous and present customers were obviously deserving of less, but in the future when GM reaches their "ultimate goal" (when ever that is) GM's customers will be deserving of no less than the safest cars for GM customers? GM's legal department must be looking for cover right about now.......:)
 
What did you expect her to say? She already apologized on behalf of GM many times.
 
I remember Ford and all the PINTO problems.

Now that was a hot mess. :ugh
 
Just an interesting aside...my wife drove a company car (last generation Impala) to Atlanta Monday. The ignition switch failed, and left her stranded. The car had to be towed, and it took over a day and over $700 to repair. It was the third ignition switch in the car. There was no heavy key chain excuse as the only thing on the fob was the key. (Don't know why the bill was so high or what else was done)

The switch design, or the production method, or both sucks. But that's OK cuz' GM and the dealer got $700, and nobody will sue them.
 

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