- Admin
- #1
In an effort to improve our customers' level of satisfaction with their factory installed DVD Navigation Systems, General Motors is pleased to announce an industry first, a new Navigation Disc Update Program. The new GM Navigation Disc Center will become the source for all update and service discs and the GM Center of Expertise for navigation systems. Effective March 15th 2006, SPO will be exiting the navigation disc business. Details follow:
o All 2006 model year and later customers who purchase or lease a GM vehicle (except Saab) with a factory installed navigation system are eligible to receive two free annual updates.
o This represents at least $400 of value to the customer.
o Updates will be provided on 1st and 2nd anniversary of the delivery date.
o The customer will be contacted via post-card to verify their mailing address. If the customer's address changed and they did not receive a post-card, they can contact the Navigation Disc Center at the toll-free number below to obtain their update(s).
o All certified used and certified pre-owned customers, including Cadillac and Hummer, who purchase a GM vehicle (except Saab) with a factory installed DVD navigation system will receive one free update after they take delivery.
o This represents at least $200 of value to the customer.
o Owners will automatically receive a free update within 60 days of their vehicle purchase.
o Navigation discs (CD-ROM or DVD) will no longer be available through SPO.
o Dealers will be able to order navigation discs through the GM Navigation Disc Center, either at the website, http://www.GMNAVDISC.com, or through the toll-free number, 1-877-NAV-DISC (1-877-628-3472).
o A charge card must be utilized for payment. BARS billing will be added at a later date.
o For navigation system and disc questions, contact the Center from Monday thru Friday, from 8am thru 8pm Eastern time at the toll-free number noted above.
o Customers can contact the Center directly at the toll-free number for questions about their navigation system, navigation discs, or the Navigation Disc Update program.
o The Center's toll-free number and website will be added into the Navigation System Owner's Manual Supplement and onto the disc graphics beginning with the '07 model year.
o All 2006 model year and later customers who purchase or lease a GM vehicle (except Saab) with a factory installed navigation system are eligible to receive two free annual updates.
o This represents at least $400 of value to the customer.
o Updates will be provided on 1st and 2nd anniversary of the delivery date.
o The customer will be contacted via post-card to verify their mailing address. If the customer's address changed and they did not receive a post-card, they can contact the Navigation Disc Center at the toll-free number below to obtain their update(s).
o All certified used and certified pre-owned customers, including Cadillac and Hummer, who purchase a GM vehicle (except Saab) with a factory installed DVD navigation system will receive one free update after they take delivery.
o This represents at least $200 of value to the customer.
o Owners will automatically receive a free update within 60 days of their vehicle purchase.
o Navigation discs (CD-ROM or DVD) will no longer be available through SPO.
o Dealers will be able to order navigation discs through the GM Navigation Disc Center, either at the website, http://www.GMNAVDISC.com, or through the toll-free number, 1-877-NAV-DISC (1-877-628-3472).
o A charge card must be utilized for payment. BARS billing will be added at a later date.
o For navigation system and disc questions, contact the Center from Monday thru Friday, from 8am thru 8pm Eastern time at the toll-free number noted above.
o Customers can contact the Center directly at the toll-free number for questions about their navigation system, navigation discs, or the Navigation Disc Update program.
o The Center's toll-free number and website will be added into the Navigation System Owner's Manual Supplement and onto the disc graphics beginning with the '07 model year.