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Welcome aboard Dave, your last name isn't Osborne is it?
Mine is a 10 disk Audiovox, I have tried loading both directions. today going to try a reset a friend told me about. Unplug over night(done last night), replug it in and let it sit for 15min. If that dont work, start the car, turn the radio off, unplug and replug changer, then turn on radio. if it still dont work after that means it dont work. Toms01: What unit you got?